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Showing posts from June, 2013

Two roads diverged in a concrete jungle.

And I've finally taken the one more frequently traveled. That's right - I've finally 'veered off' the natural course of my qualification and opted for a career in customer service instead. Some people argued - why CS? I'd say, "Why NOT CS?" Unintentionally, this is the only thing close to conversing in English properly outside of teaching English that I was accustomed to. Indeed, the most heated argument would be how I would withstand the complaints, and my answer is: "I don't know". I frankly have no idea. I DO know that there's a HUGE difference between complaining as a CUSTOMER and ENTERTAINING one. Frankly speaking again, I am nervcited (nervous + excited) to venture into this field. I am nervous for all the telltales of my friends who have been CSE's for all these while. At the same time, I am excited for the opportunity to learn new things. After all, learning starts from cradle to the grave, no? Undo